ABOUT alamex
Alamex is a company specialized in designing, developing, manufacturing and distributing high-tech mobility and lifting systems.
Alamex supplies elevators, escalators, moving walkways and parking systems, exporting them in more than 55 countries worldwide.
With a manufacturing plant in Konya, Turkey, headquarters in Mexico City, and extensive storage capacity, we are poised for large-scale expansion across Europe, Africa, Latin America, Canada, and the United States. Specializing in elevator spare parts, installation, modernization, and maintenance, as well as escalators and parking systems, we leverage world-class management systems to optimize processes and drive success. Committed to leadership in the elevator industry, we prioritize personnel development, customer service, and strategic alliances to contribute to societal growth through private and public projects.
VISION
Continuously exceed the quality and service requirements of our clients, be disruptive, and increase our market share.
MISSION
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We exist to deliver the best vertical transportation experience to our clients through products and developments of high quality and safety, promoting the development of our collaborators and the growth of our shareholders.
Philosophy
It is the trust we maintain with our partners to develop and maintain long-term collaborations. Dedicated to excellence in quality, we give our daily struggle to provide the best products and services. We actively participate in the international events of the industry. We are always one step ahead, innovating continuously. We are obliged to satisfy the most demanding customer.
Quality Policy
We are committed to the design, installation, modernization, repair and maintenance of elevation devices, as well as the commercialization of spare parts for them, offering immediate value to the leaders of the real estate market and generating the best vertical transportation experience for the societies of the European, Asian, and African continents. It is imperative for us to offer products and services of the highest quality and safety through the management of processes throughout our supply chain in a transparent and responsible manner, with the search for innovative solutions, qualified human support, state-of-the-art technology, and compliance with the applicable regulatory requirements. We are confident that continuous improvement in our processes is the way to guarantee the satisfaction of our clients.
Quality Objectives
- Provide products and services of the best quality, which allow the client and users to have the best vertical transport experience.
- Increase the satisfaction of our customers.
- Improve the efficiency of resource use.
- Cultivate and preserve a culture of excellence and humanity within the organization.
Why choose alamex
Technical support 24 hours for the installation and maintenance of the products.
Skills in the international market, treatment and innovation for alternative needs and expectations.
Specialization in research and development.
Continuous consulting services to direct associates and distributors. Integrated CRM systems for continuous and coordinated customer service.
Integrated elevation solution, from the design to the placement.
Customization: Design and manufacture according to the customer's specifications.
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