ABOUT alamex
Alamex is a company specialized in designing, developing, manufacturing, and distributing high-tech mobility and lifting systems. We provide innovative solutions that enhance the vertical and horizontal transportation experience across industries. Alamex supplies elevators, escalators, moving walkways, and parking systems, exporting them to over 55 countries worldwide. Our commitment to excellence, cutting-edge technology, and customer satisfaction positions us as a global leader in the mobility solutions market.
With a manufacturing plant in Konya, Turkey, headquarters in Mexico City, and extensive storage capacity, we are poised for large-scale expansion across Europe, Africa, Latin America, Canada, and the United States. Specializing in elevator spare parts, installation, modernization, and maintenance, as well as escalators and parking systems, we leverage world-class management systems to optimize processes and drive success. Committed to leadership in the elevator industry, we prioritize personnel development, customer service, and strategic alliances to contribute to societal growth through private and public projects.
VISION
Continuously exceed the quality and service requirements of our clients, be disruptive, and increase our market share.
MISSION
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We exist to deliver the best vertical transportation experience to our clients through products and developments of high quality and safety, promoting the development of our collaborators and the growth of our shareholders.
Philosophy
It is the trust we maintain with our partners to develop and maintain long-term collaborations. Dedicated to excellence in quality, we give our daily struggle to provide the best products and services. We actively participate in the international events of the industry. We are always one step ahead, innovating continuously. We are obliged to satisfy the most demanding customer.
Quality Policy
"We are committed to designing, installing, modernizing, repairing, and maintaining elevation devices, along with commercializing spare parts, offering immediate value to real estate leaders and ensuring the best vertical transportation experience across Europe, Asia, and Africa. We prioritize delivering high-quality, safe products and services through transparent and responsible supply chain management, innovative solutions, qualified support, advanced technology, and compliance with regulations. Continuous improvement in our processes ensures client satisfaction.
Quality Objectives
- Provide products and services of the best quality, which allow the client and users to have the best vertical transport experience.
- Increase the satisfaction of our customers.
- Improve the efficiency of resource use.
- Cultivate and preserve a culture of excellence and humanity within the organization.
Why choose alamex
Technical support 24 hours for the installation and maintenance of the products.
Skills in the international market, treatment and innovation for alternative needs and expectations.
Specialization in research and development.
Continuous consulting services to direct associates and distributors. Integrated CRM systems for continuous and coordinated customer service.
Integrated elevation solution, from the design to the placement.
Customization: Design and manufacture according to the customer's specifications.
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